Terms & Conditions

Person in charge MOON HO
Shop location Hong Kong
About the price ◆All prices are in US dollars.
Description of extra fee ◆All prices are including PAYPAL fee.
◆Please note that tariff will be borne by the customer.
About order cancellation Please note that we will not accept order cancellation for any reason.
◆In addition, We will contact you by email if the product is out of stock.
Return and exchange ◆If you get an incorrect or defective item, please contact us within 3 days by filling in this form.
Product availability Please refer to available quantity on each item page. If one of the product is becoming out of stock, you will be notified by us via email.
Sending out of order / Ship date Please note ship date may vary based upon product availability, especialy with pre-order product. Please refer to estimated ship date on each item page. If one of the product is becoming out of stock, or there is a delay with the order, you will be notified by us via email.
Payment method PAYPAL ONLY
Notice on Pre-ordering ◆Materials used will be replaced by similar ones if they happen to get out of stock (e.g. fabrics, metal parts, laces, ribbons...etc)
◆Accessories are not to be washed or soaked in water; other products can be hand-washed with cold water. Do NOT use any bleach (products are possible to shrink or become de-colored, please be mindful.)
◆Depending on the lights, angles, and your monitor settings, the images shown on your monitor may have some slightly differences from the real product.
◆Perfectionists who are neurotic about every details are suggested avoid making a purchase. Once you have filled and e-mailed the form, you are considered to agree with all the statements above.
◆Please understand this is a PRE-ORDER product, if the shipping date gets delayed due to the heavy handiwork it takes, you will be informed via e-mails. You are advised not to pre-order any product(s) if you cannot accept waiting.